OYO the Royal Hotel

We needed a place to stay at short notice whilst we visited our daughter who lives very close to this hotel. The room was dated, and there was little water pressure in the shower but otherwise a good size and very well equipped. It was more than adequate given the price we were charged for our two night stay. The staff are lovely and made us feel very welcome in the bar. I would stay here again.

Excellent value for money. Really clean. The lady who checked me in was outstanding. So kind and helpful. Should be awarded hotelier of the year!. Her name is Vicky and she is brilliant at her job. There is a great fish and chip shop a minutes walk away too.

Okay but for the price what does one expect!?! The saving grace are the 2 lovely ladies who manage the hotel/pub. They are lovely and could not be more helpful-there names are Vicki and Susan. The hotel is close to main roads and clean with a bar

GOOD points- Welcomed and checked in by a friendly, informative and pleasant lady, who had a sunny disposition and was juggling numerous roles including serving in bar, cheking in/out (Reception) and cooking/serving to name a few, this lady was approachable, knowledgeable and extremely helpful. BAD points- where to start .. 1. Rooms where outdated (which would have been fine if clean), extremely poorly maintained and certainly not cleaned daily (if at all). Behind bathroom door was a collection of dirt, dust amd bit of rubbish, cleaner cleary has not closed this door or cleaned behind it for a while! Skirting boards where thick with dirt, sheets had holes amd walls had some kind of fluid "sprayed" all over them (i dread to think what but can't discount it may be human material) im saddened to write this but feel its necessary to inform and alert others. A lick of paint, bottle of bleach and a hoover would have made such a difference at very little cost to hotel. 2. To access rooms you need to venture through an unused dining room (well not used to dine in) its used as a storage facility and is unsightly, after this you make your way along what i can only describe as the "staff corridor" past the greasy kitchen (door was wide open) and other areas that i would imagine elsewhere would be out of public view to a steepish staircase which lead to the rooms. 3 Corridor leading to rooms was dark and dingy in day light but worse at night as none of the lights apart from the illuminated "Fire Exit" sign so we relied on torches from our phones to navigate safely. I did not expect the Ritz for the prive we paid for a family of 3 but i do expect the basics to be right which is cleanliness, cleanliness and cleanliness!! Surely has no-one learned from Covid-19?!? Cleanliness should always be a priority even even more so during a pandemic.